Conditions of Use and Sale

Conditions of use and sale
ProPassione GmbH


The conditions of use and sale listed below, contain legal information concerning your rights according to regulations about contracts in mail order business and electronic business connections.

1. Area of Application:
The conditions of use and sale below apply to all deliveries of ProPassione GmbH for end users.

2. Contract Partner:
The contract will be closed with ProPassione GmbH, Managing director Gerd Werkmann, Wiesbadener Strasse 13, D-65830 Kriftel, Trade Register Amtsgericht Frankfurt am Main HRB 83990. You may reach our customer service for questions, complaints and objections on working days from 9:00 to 17:00 o' clock, phone: +49 6192/95812-20 and by e-mail: info at propassione.com

3. Offer and Contract:

3.1
The presentation of the products in the online shop is considered rather a prompt to order than a binding judicial offer.
3.2
With your click on the button "Order now" you place a binding order for the products listed on the order page respective in the shopping basket. The contract will be closed, if we accept the order by acknowledgement per e-mail right after receipt of the order. You have the coice to close the contract either in German or in English. We save the contract and send you our conditions of use and sale via e-mail. You can look up your previous orders in your coustomer account.

4. Revocation:
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the date on which you or a third party named by you, which is not the carrier, the last goods have taken physical possession of. To exercise your right of revocation, you must notify us ProPassione GmbH, Wiesbadener Strasse 13, 65830 Kriftel, Phone: 06192/9581220, Fax: 06192/9581221, e-mail: info at propassione.com, by means of a clear explanation (e.g. consigned by a letter, fax or email) of your decision to revoke this contract. In order to observe the revocation period it is sufficient for you to send the message about the revocation before the end of the revocation period.

4.1 Consequences of revocation:
If you revoke this contract, we give you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than the least expensive standard type delivery offered by us). Payments must be repaid immediately at the latest within fourteen days from the date on which the notice of your revocation of this contract is received by us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you provide evidence that you have returned the goods, whichever is the earlier. Either you send the goods without delay and in any event not later than fourteen days from the date on which you notify us of the revocation of this contract, to ProPassione GmbH, Wiesbadener Strasse 13, 65830 Kriftel, Phone: 06192/9581220, Fax: 06192 / 9581221, e-mail: info at propassione.com. The deadline is met if you send back the goods before the period of fourteen days. Alternatively, we have the goods collected. We will bear the cost of returning the goods except non-free mail. For any diminished value of the goods you just need to come up when this loss in value is due to a not necessary examination of nature, characteristics and functioning of the goods through you.

4.2 Exceptions:
The right does not apply to supplies of goods which were manufactured or ordered to customer specifications.

End of revocation policy

5. Pricing and Shipping:

5.1
All prices on the product pages are including VAT.
5.2
In addition to displayed prices we charge for standard deliveries shipping costs as listed under shipping. Shipping costs will be clearly marked on the order page and on the order acknowledgement. Shipping costs to countries, which are not listed above as for express shipments you may request under phone: +49 6192/95812-20, Fax: +49 6192/95812-21, or E-Mail: info at propassione.com
5.3
Fee for cash on delivery (in Germany, Austria, Belgium, Luxembourg, Netherlands) is 7.95 EUR Customs clearing cost per shipment to Switzerland and Liechtenstein are 34.95 EUR and are included in the shipping flat. Other costs don't arise.

6. Delivery:
The delivery is handled by parcel service.

7. Payment:
Available payment methods are:

 

  • Klarna invoice available for Germany from the first order on
  • ProPassione invoice available for all selectable countries from the second order on
  • PayPal-Plus available for all selectable countries from the first order on
  • Prepayment available for all selectable countries from the first order on
  • Cash on Delivery available for Germany, Austria, Belgium, Luxembourg, Netherlands from the first order on

7.2
For prepayments, we tell you our bank account on the order acknowledgement and ship the goods after receipt of payment.

8.
Reservation of ownership: All sales are under reservation of ownership until payment receipt.

Link to dispute resolution: http://ec.europa.eu/consumers/odr/